Document Type

Article

Publication Date

11-2017

Abstract

We all know it’s hard to tell a library’s story to its stakeholders. Academic law libraries are expensive enterprises, and it’s challenging to capture the complete picture of the value that their resources, activities, and services provide. Consider as well the ever-increasing demands to augment services, while at the same time having to justify the need for new services and prove their cost-effectiveness In this environment, decision-makers need a clear understanding of what the library wants to accomplish, how it intends to meet its goals, and how it will measure success. What are the most important operations and services? Why are certain resources required? How is success determined? Enter ALLStAR Benchmarking.

Publication Title

AALL Spectrum

Issue

November/December

Article Number

1116

First Page

13

Last Page

17

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